Frequently asked questions
Straight answers to the questions we hear most often. For the full payment and cancellation schedules, see our Booking Terms.
How big are the groups?
Our trips are ideally between 8 and 16 guests: small enough that no detail gets missed and no rider gets lost in the group.
What's included?
Breakfast; ride food plus snack and lunch stops; a post-ride recovery meal or recovery table; dinner; airport transfers on arrival and departure; expert guides; full vehicle support on every ride (including in rain); 4-star hotels; and bike logistics.
Not included: flights; optional bike hire (€515); drinks except where included with meals; and travel insurance, which you arrange yourself.
Routes are shared with you before the trip. Full detail sits in our [Booking Terms].
How much do the trips cost?
Prices are per guest and exclude optional bike hire:
- Costa Brava: €3,800
- Mallorca: €4,350
- Tuscany: €4,700
- Provence: €4,850
- French Pyrenees: €4,999
- French Alps: €5,150
- Austria: €5,150
- Dolomites: €5,250
Each tour page lists its price. Optional bike hire is €515 per trip.
Can I hire a bike?
Yes. Premium bike hire is €515 per trip: a carbon road bike with electronic shifting, carbon wheels, and a power meter. Exact model may vary by destination and availability. You're also welcome to bring your own; tell us when you book so we can plan logistics.
How fit do I need to be?
You should arrive fit enough to ride the day's distance and climbing without endangering yourself or others. Daily kilometres and elevation vary by destination; each tour page outlines the riding.
Van support is always available if you need to hop in. A helmet is required on every ride, and a guide may stop someone from riding if continuing would be unsafe.
Can I bring a non-riding partner?
Please enquire. Non-riding partners are not a standard option on our scheduled tours; for some dates we can look at a custom arrangement. Write to hello@luxevelotours.com mailto:hello@luxevelotours.com with your dates and we will be honest about what is possible.
Do you offer e-bikes or gravel?
On custom trips, yes: we can build a trip around road, gravel, or e-bike riding. E-bikes on scheduled group tours are by enquiry only; availability depends on the destination and the group. Start with our Custom Trips page, or email hello@luxevelotours.com mailto:hello@luxevelotours.com.
Can you build a private or custom trip?
Yes. Every tour we run begins as a conversation. Tell us your dates, group, and goals on our Custom Trips page, or write to [hello@luxevelotours.com](mailto:hello@luxevelotours.com).
Do you offer self-guided trips?
Yes, in Girona: our routes at your own pace. See Self-Guided Girona on the site.
How do I book and what's the deposit?
Send an enquiry from any tour page and we will confirm dates and availability. At booking you choose one of two paths, presented as Flexible terms to suit you. Deposit amounts are the same in euros on every tour (they are not a percentage of the trip price).
Standard: €750
- €750 deposit at booking
- Remaining balance in three equal parts at 90, 60, and 30 days before departure
- If you book inside a payment window, any missed instalments are due immediately
Flexible: €1,500
- €1,500 deposit at booking
- Remaining balance in one payment 90 days before departure
- If you book inside 90 days, full payment at booking
Cancellation rules differ by path (what we keep on Standard; what you are refunded on Flexible). Travel insurance is required on both. Full schedules, inclusions, and the rest of the contract sit in our [Booking Terms](/terms).
What happens if it rains or a pass is closed?
We reroute for safety. Mountain weather closes passes and storms arrive without much warning, so we may swap a climb or adjust the day's plan. Van support is always there, including in rain. Weather and safety-led route changes are not grounds for a refund.
Do I need travel insurance?
Yes. Travel insurance that covers cycling holidays, medical costs abroad, curtailment, and cancellation is required for every guest. Please arrange cover before you travel. We do not sell insurance.
Still have a question?
Write to hello@luxevelotours.com mailto:hello@luxevelotours.com . We answer every message.